Terms of Service

1. Acceptance of Terms

By accessing or using Genie AI's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Genie AI provides an AI-powered chatbot platform that enables businesses to create, train, and deploy intelligent customer service assistants across multiple channels.

3. User Accounts

• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account
• You must notify us immediately of any unauthorized access
• One person or entity may not maintain multiple free accounts

4. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the service

5. Payment Terms

• Paid plans are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We reserve the right to change pricing with 30 days notice
• Failure to pay may result in service suspension

6. Intellectual Property

You retain ownership of content you upload. By using our service, you grant us a license to use this content solely to provide and improve our services. We retain all rights to our platform, technology, and branding.

7. Limitation of Liability

To the maximum extent permitted by law, Genie AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

8. Termination

We may terminate or suspend your account at any time for violation of these terms. You may cancel your account at any time through your account settings.

9. Changes to Terms

We may modify these terms at any time. We will notify you of significant changes via email or through our platform. Continued use after changes constitutes acceptance.

10. Contact

For questions about these Terms, contact us at legal@genieai.com.